Senior Product Specialist

Key Responsibilities:

 Product Expertise & Knowledge:

• Maintain in-depth knowledge of financial products such as loans, insurance, and digital banking services.
• Stay updated on industry regulations, financial trends, and market shifts that could affect product offerings.

 Market Research & Analysis:

• Conduct market research to identify customer needs, gaps in the market, and potential opportunities for new financial products.
• Analyze competitors' financial products to understand market positioning and recommend product improvements or new offerings.

 Product Development:

• To develop products focused on client needs. To consider opinion and recommendations of clients during all development stages of a loan product for the purpose of continuous improvement of a product and satisfaction of client requirements.

 Product Positioning & Marketing:

• Work closely with the marketing team to create product messaging, promotional campaigns, and product launches.
• Develop and communicate clear value propositions for financial products to both customers and internal stakeholders.

 Product Performance Monitoring:

• Track and analyze product performance, customer satisfaction, and market response.
• Use data to provide insights and recommendations for improving existing products or launching new ones.

 Regulatory Compliance & Risk Management:

• Ensure that all financial products comply with relevant laws, regulations, and internal policies.
• Collaborate with legal and compliance teams to address regulatory issues and implement changes when necessary.

 Customer Education & Training:

• Provide training for both customers and internal teams on new financial products and features.