Hostess

• To follow proper payroll and uniform procedures.
• To set up the host/hostess stand, review the reservation book and make recommendations as to the set-up of the room.
• To open the restaurant for business at the prescribed time each shift.
• To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
• To inspect every menu and list to ensure their immaculate condition and appearance.
• To assign seating taking into the account service standards.
• To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.
• To maintain a station chart and cover count for the restaurant.
• To be fully capable of working with open table system
• To ensure each guest receives the highest quality of service.
• To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
• To handle guests without reservations or those waiting for others to join them.
• To handle lost and found items.
• To seat reservations promptly at a table pre-set for the number in the party.
• To check guest's coats or packages when necessary.
• To address guests by name whenever possible.
• To address guest dissatisfaction immediately and inform the manager of the action taken.
• To answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service.
• To anticipate the needs of guests while scanning the room constantly.
• To respond properly in any hotel emergency or safety situation.
• To perform other tasks or projects as assigned by hotel management.
• To identify potential problems and ask for assistance before breakdown occurs.
• To provide lateral service within the hotel whenever needed
• Must be able lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
• Must be able to perform any other duties as may reasonably be requested by the management.

How to apply:

Interested candidates are requested:

• To submit CV to the e-mail address in the Apply for job button.
• Include " Hostess" in the subject line.

Attention: The candidates will go through initial CV screening and ONLY selected candidates will be contacted via email and/or phone and will be invited to interview.