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Learning and Development Manager

  • Kateqoriya: İnzibati
  • Şəhər: Bakı
  • İş təcrübəsi: 3-5 il
  • Maaş: Müsahibə əsasında
  • Təhsil: Bakalavr
  • İş rejimi: Tam-ştat
  • Elan ID: 14355
  • E-poçt: hr@groupmotors.az
  • Elanın yerləşdirmə tarixi: 21.07.2025
  • Elanın bitmə tarixi: 20.08.2025

Namizədə tələblər

  • Bachelor’s degree in Human Resources, Business Administration or a related field
  • Minimum 3 years of hands-on experience in Training & Development or Learning & Development management
  • Strong understanding of sales, technical service and customer satisfaction functions
  • Fluent in Azerbaijani, English and Russian (both written and spoken)
  • Proficient with MS Office and LMS/online training systems
  • Excellent presentation, analytical thinking, planning and project-management skills
İş haqqında məlumat
  • Develop an overall learning & development strategy and build annual training plans
  • Collaborate with department leaders to identify training needs and set priorities
  • Organize product knowledge, sales techniques and customer-centric skills workshops for the Sales team
  • Coordinate technical and diagnostic training—aligned with manufacturer standards—for Service & Technical staff
  • deliver communication, service quality and complaint-handling training for Customer Service teams
  • Design and implement structured onboarding and assimilation programs for new hires
  • Lead the creation and execution of Individual Development Plans (IDPs)
  • Manage the online learning platform (LMS), create digital modules and monitor learner engagement
  • Apply evaluation methodologies (Kirkpatrick Model, ROI analysis, etc.) to measure training effectiveness
  • Conduct assessments—tests, surveys and performance reviews—to track learning outcomes
  • Plan, manage and report on the annual training budget
  • Research and integrate regional and international training opportunities into our organizational framework

 

Please send your CV to the e-mail address in the Apply for job button, using “Learning & Development Manager” as the subject line. Only candidates who meet the requirements will be contacted.

 

Join us and help shape the professional growth of our team! 

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