Front Office Team Leader

Department: Front Office 

Responsibilities: 

• Support the Front Office Manager in overseeing the front office department, ensuring high levels of team engagement.
• Conduct regular team meetings and provide ongoing training and development.
• Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
• Oversee daily front office operations, including check-in/check-out procedures, reservations, and room assignments.
• Communicate and coordinate with other departments (e.g., housekeeping, engineering) to ensure seamless operations.
• Prepare and review daily reports, including occupancy, revenue, and guest feedback.
• Innovate ways to improve guest experience and operational efficiency.

Employee Benefits: 

• Meals provided at the staff cafeteria;
• Voluntary medical insurance;
• Discounted hotel stays across Hilton not just for you but also your family and friends from the day you start!
• Discounts at multiple hotels and SPA centers under TABIA Group;
• Participation in training and development programs.

Interested candidates are requested to send their CVs to the  e-mail address with the subject line "Front Office Team Leader".