Incoming Tourism Specialist

Company: A Plus Group of Travel Companies

Type: Full-time (40 hours per week, Monday to Friday, 10:00-19:00)

Job description: 

We’re looking for an enthusiastic and detail-oriented Incoming Tourism Specialist to join our team! In this role, you’ll handle bookings, deliver amazing customer service, and help ensure our clients have a smooth and stress-free experience. If you’re passionate about travel and thrive in a fun, fast-paced environment, we can’t wait to hear from you!

Key responsibilities:

• Prepare and present rate proposals to clients, ensuring they are competitive and appealing. Actively pursue client confirmations and work towards finalizing bookings.
• Build and nurture strong client relationships, providing exceptional service and support to ensure client satisfaction and foster repeat business.
• Promote our services to potential clients through diverse sales channels. Identify and develop new business opportunities to meet sales targets. Represent the company at industry events, trade shows, and networking functions to expand our client base. Stay informed of market trends and competitor activities to identify new opportunities and maintain a competitive edge.
• Maintain accurate records of sales activities, client interactions, and transactions in our internal system. Generate and submit regular sales reports, offering insights into performance and market trends. 
• Handle hotel reservations, ensuring accommodation quality and guest satisfaction.
• Manage problem-solving to maintain high service standards.
• Address booking issues or client complaints promptly and professionally.
• Maintain accurate records of all bookings and client interactions in the reservation system. 
• Participate in training sessions to stay up-to-date on new products and services.

What we can offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative team environment
• The chance to work with a dynamic and innovative company

How to apply: 

Interested candidates are invited to send their resume to vali.ismayilli@aplustravel.group and nigar.arif@arrivaldmc.com.

Become a part of A+ Group and play a pivotal role in crafting unforgettable travel experiences for our guests!